Policies & Procedures

Our admission policy ensures a fair, transparent, and merit-based selection process, fostering diversity and excellence while maintaining institutional integrity.

Our academic freedom policy promotes unrestricted exploration, intellectual expression, and scholarly independence, creating a diverse and innovative educational environment.

Our academic appeal policy ensures a fair, transparent process for students to challenge academic decisions, promoting accountability, integrity, and student rights.

This policy defines processes for designing, reviewing, approving, and maintaining high‑quality curriculum content to ensure academic standards, industry relevance, consistency, and regulatory alignment.

Our assessment policy ensures fair, transparent, and consistent evaluation methods, promoting academic integrity, student development, and meaningful learning outcomes.

Defines secure storage, retention, access controls, and disposal of assessments, ensuring confidentiality, integrity, compliance, and audit-ready record management practices consistently.

This policy promotes integrity and transparency by preventing bribery and fraud, ensuring compliance with UK law and OFS standards.

This policy sets procedures for approving, managing, and notifying awarding bodies of significant changes, safeguarding continuity, quality assurance, compliance, and student protection.

The Compensation & Refund Policy ensures fair redress for students affected by program changes or cancellations, covering refunds, compensation, and complaint procedures.

Sets rules for controlled assessments, clarifying conditions, supervision, authentication, malpractice prevention, and fair marking to protect academic standards and outcomes.

Defines processes for designing, reviewing, approving, and maintaining high‑quality curriculum content to ensure academic standards, industry relevance, consistency, and regulatory alignment.

The Policy ensures transparency, fair practices, and compliance with regulations, safeguarding students' rights in applications, enrolment, contracts, complaints, and service delivery.

The Conflict of Interest Policy ensures transparency, integrity, and accountability by requiring disclosure and management of conflicts among staff, governors, and external consultants.

Our Digital Marketing Policy ensures ethical, transparent, and compliant communications that reflect our values, integrity, and regulatory obligations.

Cavillion’s EDI Policy promotes equality, diversity, and inclusion, ensuring a discrimination-free environment for staff, students, and visitors.

The policy ensures financial management, ethical conduct, auditing, procurement, fraud prevention, compliance, and accountability within Cavillion Ltd.

This policy ensures the integrity, competence, and suitability of senior leaders through structured checks, documentation, annual reviews, and compliance with OfS regulations.

This policy ensures leaders are fit to serve, supports adjustments, and complies with OfS E9 through annual health and capability checks.

This policy outlines responsibilities, procedures, and controls to ensure safe environments, manage risks, comply with legislation, and protect staff, students, and visitors effectively.

This policy defines processes for creating, storing, securing, updating, retaining learner records, ensuring data accuracy, confidentiality, regulatory compliance, and audit readiness.

This policy explains processes for recruiting learners, completing registration, maintaining records, and issuing certificates accurately, compliantly, and consistently across all programmes.

This policy defines principles, responsibilities, and commitment to inclusive academic, pastoral, and well-being support, ensuring learners have access to timely, appropriate assistance throughout study.

This policy sets out operational procedures for identifying needs, delivering support, monitoring interventions, escalating concerns, and recording actions to support learners effectively.

The policy defines malpractice, maladministration, and plagiarism, outlining responsibilities, procedures, and consequences for staff and students to ensure academic integrity.

This policy ensures fair, timely support for students facing unexpected challenges that impact assessments, safeguarding academic standards and wellbeing.

This policyensures Cavillion programmes are rigorously designed, quality-assured, inclusive, and aligned with strategic, academic, and regulatory standards.

This policy outlines Cavillion’s procedures for handling non-academic misconduct fairly, including investigation, penalties, appeals, and student support services.

This Policy ensures lawful, transparent data handling, secure storage, limited retention, and compliance with UK GDPR, safeguarding student and staff information

This policy outlines procedures for course, delivery, location, and fee changes, ensuring transparency, student protection, and regulatory compliance with OfS. 

The Respect and Considerate policy outlines the consideration and respect that is expected from every staff member working for Cavillion.

This policy defines an approach to identifying, assessing, mitigating, monitoring risks, ensuring effective governance, accountability, informed decision-making, and protection of students and sustainability.

This risk register identifies strategic, operational, financial, and compliance risks with robust controls ensuring sustainability and regulatory compliance.

This policy sets the framework for protecting learners, identifying concerns, reporting risks, ensuring safe environments, and meeting statutory safeguarding responsibilities effectively across the organisation.

It defines clear decision‑making authority, accountability, escalation routes, and governance responsibilities, ensuring transparency, regulatory compliance, and effective institutional oversight.

This policy sets clear attendance expectations, monitors engagement, provides early support, and outlines fair escalation procedures to protect

Cavillion’s Student Complaint Policy ensures fair resolution of grievances through informal, formal, and appeal stages, maintaining confidentiality and procedural integrity.

The contract outlines Cavillion’s student rights, responsibilities, fees, support, and legal terms from admission to graduation, ensuring transparency and protection.

This Policy ensures structured staff development through CPD activities, governance oversight, measurable KPIs, and compliance with OfS and QAA standards.

Ensures academic continuity by managing risks, supporting students through disruptions, and offering alternatives, compensation, and accessible communication pathways.

This risk register identifies potential risks to academic delivery and outlines mitigation strategies, ensuring continuity, student support, and institutional resilience.

The Social Media Policy outlines and defines the conduct the institution expects from ALL stakeholders when using any type of social media along with how the different accounts are to be kept up to date at all times.

The policy outlines tuition fee responsibilities, payment options, refund conditions, and withdrawal procedures for home, international, and postgraduate students at Cavillion.

The policy outlines tuition fee payment, a 14-day cooling-off period for cancellations, and refund conditions, including visa rejections and course cancellations.

Cavillion’s Teaching & Learning Policy ensures high-quality education through recruitment, student support, curriculum development, active learning, and quality assurance.

Our Value For Money policy ensures efficient, ethical use of resources to maximise student outcomes, satisfaction, and institutional accountability.

The plan expands access through outreach, inclusive programmes, financial support, and flexible learning, promoting diversity, equity, and industry-relevant education.

This policy enables staff and students to report misconduct confidentially, ensuring protection, fair investigation, and compliance with OfS Condition E8.

Explains the procedures for voluntary withdrawal, support during exit, financial implications, data updates, and safeguarding student interests throughout the withdrawal process.